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Top Three Reasons Why You Don’t Give Company Stock to Sales People

Small business owners are often tempted to offer stock to key managers and employees as an incentive for them to stay and grow with the company. When an employee asks for stock as part of his or her compensation, business owners often see this as a vote of confidence from staff and a way to save cash. Here are the top 3 reasons why you should NOT hand out stock or stock options to your sales staff:

1. Sales people are motivated by cash in-hand – There isn’t the level of M & A activity in the market that there was 10 years ago, so there is a greater prospect that the stock will not turn into cash in the short term and the novelty of owning stock will quickly wear off, reducing its effectiveness as an incentive. Most sales people are excited by the prospect of receiving cash for their efforts and many companies that might want to offer stock as an incentive don’t even have an exit strategy that would turn the shares into cash. Entrepreneurs often ask me how to arrange stock for their employees and I often ask what is motivating the request in the first place? If it is cash, then there are other approaches that are more likely to trigger a cash payout.

2. Lack of experience – few people have started a company or owned stock and therefore few people are likely to value the stock as much as the owners and shareholders. In most companies that have a stock option plan, only  5-15% of all company stock might be reserved for key staff and executives in a company, with any one employee gaining access to a small portion of the available stock. No one under the CEO is likely to get a double figure option plan unless they there with the company from the start, invested cash, and stayed up nights worrying about how to make the company a success. Learning this may be a disappointing for some employees who consider themselves to be a primary driver of company success.

For example, I have been in several situations in which an employee (with considerable experience I might add) expressed an interest in owning shares. When I asked what they were looking for, they defaulted to some model whereby the 100% of the company is roughly divided by the the number of staff to create a sort of share-per-head mode and that’s what they wanted, plus or minus the value they assigned to themselves. Ironically, in these conversations, the amount ownership desired often comes in around 10-20% no matter the situation and an awkward conversation about the facts of life then occurs.

3. Paperwork Nightmare – every added shareholders exponentially increases the costs and effort required to operate the company at the corporate level and if not structured properly the ramifications can be catastrophic. I know of one company that made its first 30 employees shareholders. Over the course of the next few years, the company required several rounds of investment and spent tens of thousands of dollars chasing all of those shareholders for signatures to approve the share sale. If the company were to entertain acquisition, every one of the shareholders would be entitled to know about the discussions and again would be required to approve the sales, which could create a nightmare situation for the company founders.

There are many ways to motivate your sales staff to drive more sales and incent them to stay with the company, but stock options grants should not be at the top of your list.

 

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Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.

Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

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Top 3 Reasons to Have Structure in Your Sales Hiring Process

Many companies have a undisciplined approach to sales hiring: the approach changes depending on the urgency of the hire, the availability of candidates and the mood of the hiring team. It is no surprise that no more 50% of sales people meet targets in most sectors.

Look around and you will see a direct correlation between the amount of structure in a company’s hiring process and the percentage of reps at target. Structure leads to results.

As an example, one of our customers is a national-level company that invested in Peak’s structured sales recruiting system last year after having gone through several years of mediocre sales results. The problem could be traced back to an odd mixture of different types of sales people in the sales function – many of which didn’t have the traits required to successfully sell for our customer. Despite best intentions, there were no hiring systems in place, so across the company sales people were selected by hiring managers with no training and no clear or consistent approach to hiring winners.

Here is why a structured sales hiring process works:

1. Better Hire – having a clear picture of skills and DNA that are required as well as a standard set of screening and interviewing techniques will radically enhance the chances of consistently hiring the right person and this alone might be the only reason to structure your hiring process.

2. Saves Time – with structure, there is less time spent interviewing the wrong people, or second guessing assumptions and having more meetings than are necessary to make a hiring decision.

3. Stay on Plan – if the hiring process is ad-hoc, hiring managers are likely to modify the hiring criteria on the fly, which leads to hiring a person that doesn’t support the sales plan. Documented requirements and evaluation techniques act as a communication tool and keep everyone involved in the hiring process focused on making the right hire.

Even a little structure in the sales hiring process will have a positive impact on sales hiring results and a highly structured approach will virtually guarantee that a company makes the right sales hire every time.

To learn more about this see our guide Make the Right Sales Hire Every Time.

To your success!

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Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.

Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

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Beware of the Sales Compensation Surveys

  compensation surveysFrom time to time you will be in a salary negotiation with a sales candidate when they pull out a salary survey as evidence they are worth the compensation they are asking for. So how much weight do you place on salary surveys?

The answer depends on a few factors:

  • Was the survey conducted in the same geography as your open position? National level surveys are virtually useless as cost of living and subsequently pay rates can vary drastically amongst various cities.
  • When the survey performed? During a recent salary negotiation, a sales candidate referenced a survey completed in 1997. What the candidate failed to acknowledge was that in 1997 college grads were receiving Porsche’s for signing bonuses and companies with no revenues were being sold for 8 or 9 figures. The fact of the matter is that these benchmarks don’t apply to today.
  • Does the survey show relevant detail? Often salary surveys talk about “junior” and “senior” sales professionals, but fail to reference the quota associated with the roles which ultimately dictates what a sales person might expect to be paid.
  • Does the survey reference salaries by sector? It goes without saying that some sectors pay better than others due to margins. The going rate for your market sector may be higher or lower than what shows up in a cross sector salary survey.
  • Does the survey consider supply and demand? If you have an excess of qualified talent interested in your open position, this gives you the upper hand in negotiations, otherwise you may have to pay a premium to get the person you want regardless of what a salary survey says.

Custom salary surveys can be a useful and inexpensive way to find out what the market is paying sales professionals who might be eligible for your open positions. If you are interested in references to reputable consultants who perform salary surveys, drop us a line and we will get you connected.

To your success!

Eliot.

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Connect:

Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.

Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

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Hire the Best (Requires 30 seconds to read)

Best Sales PersonPicture this competitive scenario. Your company is in a dog fight with two other companies to win an important piece of business. One of your competitors is a large, well-known market leader and the other always offers aggressive price discounts, while your company has the superior product. Who will win the business?

The answer is easy, of course. The best sales person will win the business.

The best sales person will understand the customer’s real needs, work the customer’s buying process, develop strong relationships and fight to position the company in front of the key decision makers, ignore poor odds, stay professional and composed at all times, never give up and keep smiling in the face of adversity. That’s what it takes to win a lot of business.

 

 

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Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.

Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

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What does it take to be successful in sales?

Love this post by Anthony Iannarino on the most common difference between successful and unsuccessful sales people: the willingness to do whatever it takes. While we can ruminate on this trait or that trait that will make a sales person successful, at the core it is the ambition, drive and ability to execute that is the hallmark of being successful in sales.

He ends the article with a question on how to determine theses characteristics when recruiting sales people and I might add to his post by offering this suggestion. To determine whether someone has the willingness to do whatever it takes to be successful, investigate their past behavior to see the lengths they went to in order to win sales and achieve their goals. See the article here> It’s A Matter of Willingness (A Note to the Sales Manager)

 

 

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Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.

Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

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The 3 Minute Sales Interview (Requires 45 seconds to read)

Finding salespeople who will perform exceptionally well is a big challenge for many sales organizations. When dealing with sales people who are trained at selling themselves, it can be tough enough simply knowing who to speak with so it can be extremely valuable to have a method of quickly deciding who is worth your time and who is not.

Here are three simple questions you can use to quickly divide a group of potential hires into those you want to interview in depth and those you will pass on:

Question: Tell me about yourself.

Notes: This open-ended question is intended to see what kind of frame of mind possessed by the potential hire. If they start by expressing a passion for selling, followed by summary of traits and achievements, this is a good sign. Anything else is an indication they aren’t focused on a sales career.

Question: Why do companies hire you?

Notes: The right answer to this question depends on the goals of the job you are trying to fill, but the short answer from anyone who is successful in sales is that they are hired because they make their employers successful. If you hear a list of traits, it implies the person either doesn’t understand the question or the bottom line in sales.

Question: How do you consistently exceed your sales targets and the results of your peers?

Notes: Another open ended question that gives insight into how seriously the person takes their success and the degree to which they have influenced the successes they claim to have achieved. Successful sales people are typically very structured, motivated to do what it takes to be successful and highly self aware when it comes to their success.

If you are not asking these three questions up front in your interview process, it may make a world of difference on your hiring record not to mention time if you start asking them today.

To your success!

Image courtesy of Ambro / FreeDigitalPhotos.net

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5 Reasons Your Top Employees Quit (Stop Doing This to Stop Them Leaving)

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Connect:

Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

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Should you be nice to sales candidates during the recruiting process?

Some interviewing guru’s believe that the best way to evaluate a person’s suitability for a high pressure sales role is to put them in stressful situations during the interview process to predict how they might react in real world sales scenarios.

If you are accustomed to recruiting perennial top performers who are gainfully employed, then you face a challenging dilemma: do you roll out the red carpet to make them comfortable with you and want to work for you or do you put them through a series of hard tests which may result in a loss of enthusiasm about joining your company?

The answer is both. To make sure you hire a top performer you need to perform an accurate and objective assessment and you need to “romance” the candidate so they choose to leave their current job. How do achieve that balance?

Here are three ways to deal with this:

1. Use Assessment Tests – leave the tough profiling to someone else, by using personality/behavioral trait assessments that will independently and objectively characterize your candidates. Compare the feedback to your own notes to make the right hire.

2. Hire a Recruiter – Candidates know that companies that can afford a retained recruiter are often the ones you want to work for so they will let the recruiter perform their various assessments to qualify candidates. Once that work is done, you get a fully qualified candidate and you can focus on enticing them to leave their current role.

3. Develop Rapport and then Perform the Evaluation – When a candidate is inducted into your screening process, start with a warm somewhat neutral stance, build the relationship and let them know this is a competition and you want to know why they think they should be selected to join your company. Most top sales performers will react positively to this challenge and see this as an opportunity to sell themselves at which point you get to ask them tough questions or put them through hoops.

You have to walk a fine line to properly assess a candidate while developing a relationship with them. It can’t be all roses, but on the other hand almost all great candidates are going to be working and have other options and won’t want to join your company if you alienate them, so unless you have an excess of great candidates beating down your door, you will probably want to work on making them want to join your company.

To your success!

Image courtesy of David Castillo Dominici / FreeDigitalPhotos.net

How to Find More Inside Sales Reps (Requires 45 seconds to read)

Inside Sales Job boards are one of the first places most organizations will search when they want to hire inside sales reps, but while job boards are a huge source of resumes and entry level candidates, relying on them can be a frustrating experience. As one customer explained to us, just sorting through the volumes of unqualified candidates can be exhausting and you are lucky if you find any qualified candidates at all.

The level of position often makes active recruiting cost prohibitive, so beyond placing ads and mining job boards, companies often wonder where else they can turn to find inside sales reps.

Recruiters are another option to consider, and companies can also look inwards for competent people in other functions that might be better suited to perform a sales role. For instance, customer support and field services might have employee with an aptitude for handling inbound sales calls and the outside sales team may have staff that are better suited to performing outbound sales and new business development activities on the phone.

In all cases, your challenge will be to evaluate the candidates to ensure they have the traits and experiences required to be successful in your inside sales position. For junior hires in particular, where there will be limited employment history to study, sales competency and behavioral tests can be useful. As always, the more structure in your hiring process, the more sales success you will experience.

To your success!

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Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.

Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

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How to Hire the Right Sales Leader (Requires 60 seconds to read)

Sales leaderWhether you are a CEO or a executive level sales leader in your company, hiring the right sales leader for your organization can make or break your business. Get it right and they will build a strong team of achievers, increase company morale, and generate revenues profits and growth for the company. Hire the wrong person and in a best case scenario, company growth will stall. In a worst case scenario, targets will be missed, customers will leave, staff turnover will increase, and you will have a mess that could take years to clean up.

Here are the five things you can do to hire the right sales leader:

1. Consider the Right Candidates – Do you need a manager who will execute a plan leader who will bring vision and charisma to the organization. If you are seeking the latter, you will be faced with the fact that very people are leaders, which will require a more extensive search.

2. Don’t Get Sold – Great sales people sell. You need proof that the person you hire has delivered the results you want in a similar environment to the one they will be coming into – otherwise its an experiment.

3. Plan Ahead – Ask your potential candidates to show you the plan they will implement if they join your organization and what results will be achieved. The plan can always be tailored once they are on-board, but if your challenge is familiar territory for them, Pareto’s Rule will apply and they should be able to give you a good sense of whether you will be aligned.

4. Get the Compensation Right – Align the comp plan with the corporate plan. If you are trying to achieve rapid change then a highly leveraged plan might be the right approach, but might backfire if you want steady change and a long-term view from your sales leader. If you need profits, growth, and/or new customers, consider creating bonus schemes for these.

5. Give them the Autonomy – You are hiring the new sales leader to deliver results, which means they will bring in ideas that break the status quo. This may create discomfort for some people in the company, for instance cutting deadweight staff and reallocating resources. If you want the results they are promising, you need to step aside, let them execute on their plan and provide them the support they need to succeed.

To your success.

 

Image courtesy of jscreationzs / FreeDigitalPhotos.net

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Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.

Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

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What Type of a Sales Leader Are You?

We have all seen the different types of sales managers and probably even worked for a few. When we looked back over our own experience, we identified seven different types of sales managers, which we have affectionately named below. Which one are you?

  1. The Fire Marshall – This type of sales manager can trigger immediate results but they have no long-term sales plan, and focus on different deals and challenges from week to week.
  2. The Dreamer – This type can create exciting plans that upper management love, but sometimes lack a grasp on realities and risk the support of the reps.
  3. The Dealmaker – A sales person at heart, this type cherry picks the best incoming leads and drops into of the team’s accounts to personally close big opportunities. Can secure big wins, but usually can’t scale the sales function.
  4. The Dashboard Director – While they know all the metrics cold and can allocate resources efficiently, this type rarely spends time with customers, so doesn’t appreciate the hard work that goes on in the field and often fails in building true customer loyalty.
  5. The Dictator – This type doesn’t care for input from the team, but can drive direction and is very decisive (unfortunately they are often wrong).
  6. The Microprocessor – This type needs to review every detail of the sales team’s work, which prevents the reps from getting sufficient time for selling and, in turn, stifles growth.
  7. The Prodigy – Reasonable decisions, a good sense of reality, team support and strong sales results are the hallmark of this type, which is why they will likely get promoted to CEO at some point.

To your success!

 

 

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Connect:

Eliot Burdett

CEO at Peak Sales Recruiting
Before Peak, Eliot spent more than 20 years building and leading companies, where he took the lead in recruiting and managing high performance sales teams. He co-founded Ventrada Systems (mobile applications) and GlobalX (e-commerce software). He was also Vice President of Sales for PointShot Wireless.

Eliot received his B. Comm. from Carleton University and has been honored as a Top 40 Under 40 Award winner.

He co-authored Sales Recruiting 2.0, How to Find Top Performing Sales People, Fast and provides regular insights on sales team management and hiring on the Peak Sales Recruiting Blog.

Connect: