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5 Ways to Reduce Sales Rep Turnover

by Eliot Burdett | Published on - April 10, 2014

Building strong, stable and reliable sales teams is critical to sales performance, certainly in the long term. Sales rep turnover affects sales production, team morale, customer loyalty and ultimately, the bottom line, so it is incumbent on executive leadership to reduce or avoid unwanted turnover in the sales force. Here are 5 ways to reduce

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Language Used by Leading Sales Teams

by Eliot Burdett | Published on - March 25, 2014

Recently I wrapped up a consulting assignment for the VP of one the country’s leading enterprise software companies. During that time, I was around the elite level sales people on his team and I got to thinking about the differences between sales forces that consistently perform at a high level and those that are consistently

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How to Make Sure Your Sales Reps Stay Balanced

by Eliot Burdett | Published on - March 7, 2014

Sales rep burnout is a possibility on any sales team and this is especially true if you are driving hard towards big sales goals. If your reps become exhausted, they will lose interest in their work, stop producing and/or leave your team, which will have an impact on the overall sales numbers. Over the years, I

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Great Sales Management vs. Bad Sales Management / Micromanagement

by Eliot Burdett | Published on - February 27, 2014

Many sales managers, particularly new sales managers, have trouble striking the right balance between managing reps and letting them do their jobs. Too often there is micromanagement and not enough of the right kind of management. Poor Sales Management and Micromanagement  Early in my own career as a sales manager, I would spend a lot

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Accountability – the Key to Success in Managing Sales Reps

by Eliot Burdett | Published on - February 17, 2014

During a coaching call with a CEO yesterday, I was asked for my thoughts on some of the best ways to get sales reps to perform. We discussed the elements of effective sales management from strategy, goal setting, communication, coaching and training. Amongst these tactics, holding reps accountable is arguably the most powerful tool for