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Great Sales Management vs. Bad Sales Management / Micromanagement

by Eliot Burdett | Published on - February 27, 2014

Many sales managers, particularly new sales managers, have trouble striking the right balance between managing reps and letting them do their jobs. Too often there is micromanagement and not enough of the right kind of management. Poor Sales Management and Micromanagement  Early in my own career as a sales manager, I would spend a lot

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Finding the Perfect Sales Person – And Why You Shouldn’t Try

by Eliot Burdett | Published on - February 25, 2014

Often times employers will approach Peak with a desire to hire sales people with very specific sales experience, who in theory will leverage this experience to produce superior sales. The approach makes a sense in theory and would be a convenient way to identify superior sales people but hiring based on experience seldom works in

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The use of SPIFFS in sales compensation and impact on performance

by Eliot Burdett | Published on - February 21, 2014

Spiffs represent a method of incentivizing certain kinds of sales rep behaviors and outcomes. Also known as a Sales Performance Incentive Fund, the Spiff is a concept dating back to as early as the mid 1800s and used by manufacturers as sort of kickback program to retailers that sell higher volumes of certain product lines.

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Accountability – the Key to Success in Managing Sales Reps

by Eliot Burdett | Published on - February 17, 2014

During a coaching call with a CEO yesterday, I was asked for my thoughts on some of the best ways to get sales reps to perform. We discussed the elements of effective sales management from strategy, goal setting, communication, coaching and training. Amongst these tactics, holding reps accountable is arguably the most powerful tool for

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Patience is a Virtue in On-Boarding New Sales Hires

by Eliot Burdett | Published on - February 13, 2014

There aren’t too many instances when a new sales hire produces sales immediately upon joining a new company. I wish this weren’t the case, but with the exception of short sales cycles and call centers, most new sales people need time to learn how to sell a new offering and to start building and converting