Job Title – Customer Success Manager

About the Hiring Company

Our client is a fast-growing technology company reshaping the staffing industry. Backed by one of the most recognized job platforms in the world, they offer businesses a smarter, more flexible way to manage workforce needs. With a strong culture of support and a high-performing team, they’re scaling rapidly and creating meaningful career growth opportunities for their people.

About the Role

They’re looking for a Customer Success Manager to join their Austin-based team. In this hybrid role, you’ll be onsite 4 days a week, working closely with enterprise clients to ensure adoption, satisfaction, and long-term success with the platform. You’ll play a key role in building relationships, solving problems, and driving retention, all within a tech-forward, high-growth environment.

Responsibilities

· Own post-sale relationships with mid-to-large sized clients across the Austin area and beyond.

· Guide new customer onboarding, product adoption, and platform utilization.

· Serve as the day-to-day point of contact for key accounts, ensuring ongoing satisfaction.

· Proactively address client needs, manage escalations, and provide insights for growth.

· Collaborate cross-functionally with Product, Sales, and Operations teams.

· Travel up to 25% outside of Austin to support clients in other regions.

Qualifications

· Based in Austin, Texas and able to work onsite 4 days per week.

· 2+ years in a Customer Success or Account Management role, ideally servicing mid-to-large size clients.

· Experience in SaaS, tech, or IT staffing required.

· Strong communication skills and ability to manage multiple accounts.

· Client-focused mindset with a passion for building long-term relationships.

· Comfortable in a fast-paced, tech-driven environment.

Benefits

· Competitive compensation with opportunity for advancement into strategic enterprise roles.

· Hybrid role with a vibrant, modern office.

· Comprehensive health benefits including medical, dental, and vision.

· 401(k) plan and paid time off.

· High-growth environment with hands-on support and development.

About Us

At Peak Sales Recruiting, we specialize in connecting top B2B sales talent with businesses across North America. As a leading sales recruiting firm, we pride ourselves on understanding the unique needs of our clients and candidates. We would love to work with you to help you find your next exciting career opportunity and ensure the right match between your skills and the perfect role.

How to Apply

Ready to take your career to the next level? Apply now! Submit your resume

We look forward to hearing from you!

Job Code – 20931