Job Title – Sales and Customer Success Manager

About the Hiring Company

Our client, a leading manufacturer of high-quality wooden furniture for childcare programs, is driven by a mission to promote play-based learning through durable, thoughtfully designed products. Additionally, their specialized line for children with disabilities underscores their commitment to accessibility and customer input-driven design. With a strong presence in school districts, special education departments, and international markets, the company is on a growth trajectory, and this role is central to that vision.

About the Role

Our client is seeking a dynamic and mission-driven Sales and Customer Success Manager to lead and inspire a high-performing team while driving operational growth and sustainability. Reporting to senior leadership, you will bridge the gap between strategic goals and daily execution, ensuring team synergy and delivering unparalleled customer experiences. This role emphasizes customer success (75%) while strategically advancing sales initiatives (25%).

Responsibilities

· Lead and develop a team of Account Managers, fostering collaboration and aligning efforts with company goals.

· Build and implement frameworks for team development, operational sustainability, and growth.

· Assess and refine existing processes, driving improvements while maintaining operational strengths.

· Oversee inside sales operations, including CRM management, performance tracking, and team training programs.

· Collaborate with team leads to ensure consistent and exceptional customer experiences.

· Other duties as assigned.

Qualifications

· Proven experience in sales and customer success leadership roles, preferably within education or medical device industries.

· A strategic thinker with a track record of building and enhancing teams..

· Process-driven with the ability to adapt frameworks to existing strengths.

· Strong familiarity with CRM systems (e.g., Microsoft Dynamics) and inside sales operations.

· Exceptional people leadership skills with a mission-driven mindset to inspire and drive teams.

Benefits

· Competitive salary and comprehensive health benefits.

· Strong 401K plan with a 5% match and a 5-year vesting period.

· Growth Potential: Our client is growing rapidly, offering opportunities for career development and advancement as the Canadian market expands.

· Opportunity to lead and shape a growing team within a mission-driven company.

· Work with a collaborative, supportive team dedicated to making a difference.

· And so much more!

About Us

At Peak Sales Recruiting, we specialize in connecting top B2B sales talent with businesses across North America. As a leading sales recruiting firm, we pride ourselves on understanding the unique needs of our clients and candidates. We would love to work with you to help you find your next exciting career opportunity and ensure the right match between your skills and the perfect role.

How to Apply

Ready to take your career to the next level? Apply now! Submit your resume

We look forward to hearing from you!

Job Code – 20799